Terms and Conditions

Last updated: November 10, 2026

These terms apply to your use of ontraktransporters.com and to the OnTrak Work Alerts text message program, both operated by OnTrak Vehicle Transporters, Inc. ("OnTrak", "we", "us").

Website

The information on this website describes our services in general. Quotes, schedules and pricing are confirmed directly with each customer and are not offers until we agree on them in writing. We may change the website at any time.

The OnTrak name and logo and the content of this website belong to OnTrak. Please do not copy them without our permission.

This website is provided "as is". To the extent the law allows, OnTrak is not liable for damages that come from using or not being able to use this website.

SMS Terms and Conditions: OnTrak Work Alerts

Program

OnTrak Work Alerts is a text message program from OnTrak Vehicle Transporters, Inc. for OnTrak employees. Messages are work-related, such as safety alerts (for example, a reminder that a phone's location is turned off during a shift) and schedule messages.

How to join

Employees opt in through the "Text Message Consent" form in the Connecteam employee app by answering Yes to "Do you agree to receive work text messages from OnTrak?" and signing the form. Messages go to the mobile number in the employee's Connecteam profile.

Message frequency and cost

Message frequency varies. Message and data rates may apply. Check your mobile plan for details.

Opting out

Reply STOP to any message to cancel. You will receive one message confirming that you are unsubscribed, and no further texts. To join again, reply START, contact the OnTrak office, or submit the consent form again.

Help

Reply HELP to any message for help, call 305-456-0694, or email info@ontraktransporters.com.

Carriers

Carriers are not liable for delayed or undelivered messages.

Privacy

See our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Governing law

These terms are governed by the laws of the State of Florida.

Contact us

OnTrak Vehicle Transporters, Inc.
2019 W 62nd Street, Hialeah, FL 33016
Phone: 305-456-0694
Email: info@ontraktransporters.com

Changes

We may update these terms. The date at the top shows when they last changed.